There's no need to manually claim the welcome bonus on AA999 – once you've completed registration and made your first deposit correctly, the bonus is automatically credited to your account.
A few things are worth keeping in mind, though. First, if you have a promo code at the time of registration, entering it in the registration form may get you an extra bonus. Second, to qualify for the welcome bonus, your deposit generally needs to be a minimum of ৳300 or more. Third, bonus funds cannot be withdrawn directly – you'll need to meet specific wagering requirements first.
A wagering requirement means you need to place bets totalling a set multiple of your bonus amount before you can withdraw. For example, a 20x wagering requirement on a ৳1,000 bonus means you must wager ৳20,000 in total before withdrawing. Bonus validity periods generally range from 7 to 30 days.
To view the current welcome bonus rate and full terms, Latest Promotions Visit the page or check the homepage banner after registering.
AA999 does not charge any processing fee for standard withdrawals — you receive the full amount you request. However, if bKash or Nagad applies its own transaction charges, those are deducted by the mobile banking provider, not by AA999.
On withdrawal limits – the minimum withdrawal amount is generally between ৳300 and ৳500. The maximum withdrawal limit depends on your account's VIP level. Standard members have a set daily maximum; moving up to a higher VIP level allows you to increase that limit.
After submitting a withdrawal request, funds are typically transferred to bKash or Nagad within 3 to 15 minutes. During peak hours or if KYC verification is pending, it may take up to 24 hours.
One important point — your account's KYC verification must be completed before you can make a withdrawal. If verification is pending, large withdrawal requests may be blocked. So upload your national ID and complete KYC right after registering.
To view your betting history and transaction records on AA999, log in to your account first. After logging in, click the profile icon in the top-right corner and select "Betting History" or "My Bets" from the dropdown menu.
Here you can see which match you bet on, on which date, how much you wagered, what the odds were, whether you won or lost, and the settled amount. Typically the last 30 to 90 days of history is readily available; for older records, you can make a request through support.
To view your transaction history — that is, records of deposits and withdrawals — go to the "Transaction History" section from the same profile menu. The date, amount, and status of each deposit and withdrawal are recorded there.
This information also supports responsible gaming – regularly tracking your spending and winnings makes it much easier to stay within your budget.
To change the language on the aa999 website, look for a language selection icon or dropdown at the top of the page or in the footer — it is usually marked with a globe icon. Click on it and select "Bengali". The page will reload and display the Bengali interface.
To change the language in the AA999 app, go to the Settings or Profile menu within the app. There you will find a "Language" option. Select "Bengali" and save — the app will display in Bengali after it restarts.
If you can't find the language setting, try setting your phone's system language to Bengali – the AA999 app may then launch in Bengali automatically. This applies to both Android and iOS.
If you run into any issues, reach out via AA999 live chat in Bengali – a support agent will assist you directly in Bengali.
No — creating an account at AA999 and engaging in any form of betting or gaming is strictly prohibited for anyone under 18. This policy applies without exception. If you're 17, you'll need to wait until you turn 18.
AA999 has a strict age verification process. Date of birth is required at registration, and this information is confirmed during KYC verification via national ID or passport. If anyone opens an account with false information and is later found to be underage, the account is immediately closed and any deposited funds are returned.
If family members share a device, parents should stay vigilant – enable fingerprint or PIN lock on the AA999 app. If you suspect someone you know is underage but using AA999, report it to support@aa999.express.
To learn more about responsible gaming and underage protection Responsible Gaming View page.
No — each person is allowed only one account at AA999. This is a strict policy with no exceptions. Opening a second account for any reason — including claiming extra bonuses — is strictly prohibited.
AA999's system detects duplicate accounts by cross-checking mobile numbers, email addresses, device IDs, and payment details. If two accounts are found, both may be permanently closed and any funds held in them risk being forfeited.
If two separate family members want to use AA999, each person must register individually using their own details — their own mobile number, email address, and NID. Two accounts cannot be created using the same information.
If you already have an account but are unable to access it for any reason, please contact support instead of creating a new one – your issue will be resolved.
After winning a bet at AA999, your winnings are generally credited to your account within minutes of the match ending and the result being confirmed. In most cases, bets are settled and the winning amount appears in your balance within 5 to 15 minutes of the official result announcement.
There are, however, some exceptions. For live betting, settlement of in-play bets may be slightly delayed. International matches may require up to an hour for third-party score verification. If a match result is disputed or under appeal, settlement is put on hold until the matter is resolved.
For accumulator bets, the final settlement only happens after all legs have finished – winnings aren't credited just because one match has ended.
Once winnings are credited to your account, you can use them directly for new bets or withdraw to bKash/Nagad. If your balance hasn't updated within 30 minutes, contact live chat with your bet reference number.